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Privacy policy

Considering the new regulations regarding the protection of personal data, introduced by EU Regulation 2016/679, which represents the basis of the legislation on the processing of personal data and the protection of this data, for the EU member states and which are applicable starting from May 25 2018, we want to reconfirm our commitment to the transparency and legality with which we operate the personal data you entrust to us.

For this purpose, we inform you:

WHO WE ARE
Our identification data are the following: E-COMMERCE PRODUCTS S.R.L. ,
e-mail: info@mixero.shop

WHAT IS PERSONAL DATA?

"Personal data" refers to unique individual information regarding an identified or identifiable natural person ("data subject"), related to name, email and phone number, location data, an online identifier, or one or more specific elements , specific to his physical, physiological, genetic, psychological, economic, cultural or social identity.

Every time we request your personal data, we will explain the purpose for which we need it, where we keep your data and who has access to it. Of course, we inform you that whenever you want, we make available the information we have about you and of course we will delete it if you request this.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT THEM
We collect personal data to be able to respond successfully to your requests. You provide some of this data directly, for example, when you write us a message through the contact form or, indirectly, identification data through your IP address. We do not use your IP address to identify you, but we inform you that it is stored when you access our website - mainly for security reasons. You have the right to request the deletion of the IP!

Depending on the interactions you have with our website, the personal data we collect are the following:

Name and surname - for identification;
Email address – for communication;
Telephone number – for communication;
Name and surname - for identification;
Subject – for communicating the topic of interest;
Message / OTHER DETAILS - Information field where you can present your question or project.
The personal data requested at the time of sending the message are used ONLY to be able to contact you and respond to your request.

DATA TRANSMITTED INVOLUNTARY WHEN YOU INTERACT WITH OUR WEBSITE:
IP address – When you visit our site, the IP address is recorded. But we do NOT use your IP address to identify you or to be used for other purposes.

Operating system, browser, browsing activity and other information about how you interacted with the site. We may collect this information through the use of cookies or other similar technologies.

COOKIES
We only use cookies for statistics, cookies that can be disabled directly from your browser. Statistical cookies help the owners of a site to understand how visitors interact with the sites by collecting and reporting information anonymously. The service provider we collaborate with to measure website traffic is Google Analytics, and below we present the cookies used:

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF THIS DATA?
The data you voluntarily give us (name, surname, telephone, email address) - the legal basis is to provide answers to the request of the person concerned or to conclude a contract (art. 6 para. (1) letter b and c of Regulation (EU) 679/2016).

We use the data to issue your tax invoice, if applicable.

Regarding the data that we collect automatically through the use of cookies or other similar technologies, the basis for processing is consent. Once you access the site and select the YES/Agree option, you validly give your consent to the processing.

WHAT IS THE PURPOSE OF DATA COLLECTION AND HOW WE USE YOUR PERSONAL INFORMATION
You can opt out of the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide data that is necessary to provide a service or to communicate with us, there is a possibility that you will not be able to obtain the information you want (for example, by submitting the information you can place an order on the site).

Name and surname
How do we use your first and last name? Why?
Contact with you It is necessary for you to provide us with certain personal data to be able to start communication in order to conclude a contract.
Fraud detection and prevention In order to prevent the use of your data by other users, it is necessary to send you emails to confirm your identity.